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Where the Action Is

The Meetings that Make or Break Your Organization

• Author: Elise Keith (author bio)
• Paperback: 392 pages
• Language: English
• Categories: Business, Management & Leadership, Decision Making & Problem Solving

What do high-performing organizations like Zingerman’s (a collective of gourmet food companies), Bridgewater Associates (an investment management firm), and the Opposing Force group at the U.S. Army’s National Training Center have in common? They don’t waste a lot of time in meetings.

Does this mean that they don’t meet? Not at all. Instead, leaders at these organizations have learned how to design a sequence of tailored meetings that engage people and drive forward momentum.

Where the Action Is is a book about meetings, which you’ll discover makes this a book about running a better business. Distilling insights from business management, cognitive and behavioral psychology, innovation studies, and 20 years of focused work on meetings, Where the Action Is presents a new understanding of how organizations can use meetings to engage their communities, simplify communications, and accelerate progress.

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Sneak Peek: Table of Contents

Full of stories, original conceptual frameworks, and new perspectives on meetings, this isn't just another book about how to use an agenda. Here's a sneak peak at the table of contents.

Part 1: Breaking the Doom Loop

  1. The Bad Meetings Doom Loop
  2. The Truth About Why We Meet
  3. The Perverse Psychology of Meetings
  4. Introducing the 16 Types of Meetings

Part 2: Mastering the Work in Meetings

  1. The Core Competencies
  2. Functional Meeting Structure
  3. Pumping Up Perceived Meeting Quality
  4. The Spectrum of Meeting Engagement
  5. Designing for Net Positive Impact
  6. The Game Changers

Part 3: Mastering the Meetings at Work

  1. The Meeting Performance Maturity Model
  2. Zingerman’s: A Profile of High Performance
  3. The Five Focus Areas for Meeting Performance Maturity
  4. Seizing Cultural Ownership
  5. Assessing Meeting Performance Maturity

Part 4: The 16 Types of Meetings that Work

  1. The Cadence Meetings
  2. Team Cadence
  3. Progress Updates
  4. One-on-Ones
  5. Action Reviews
  6. Governance Cadence
  7. The Catalyst Meetings
  8. Idea Generation
  9. Planning
  10. Problem Solving
  11. Decision Making
  12. Workshops
  13. The Learn and Influence Meetings
  14. Sensemaking
  15. Introductions
  16. Issue Resolution
  17. Community of Practice
  18. Training
  19. Broadcast

Wrapping up and Looking Forward

  1. From Meetings to Meeting Flows
Final Thoughts: Meetings in a Complex Adaptive System