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You can find an introduction to Training Meetings in Chapter 33 of Where the Action Is. These resources will help you plan, run, and troubleshoot the specific Training Meetings your team needs.


A Training Meeting is used to transfer knowledge from one person or group to another.

Questions Answered

  • What do I know that you need to learn?
  • How can we be sure you’ve learned that successfully?


  • Client Training on a New Product
  • New Employee Onboarding
  • Safety Training
  • Seminars


  • To transfer knowledge and skills.

Work Outcomes

  • Knowledge used to improve job performance.
  • Certification or credentials.
  • Records showing who within the organization has the desired knowledge.

Human Outcomes

  • New knowledge, skills, and attitudes
  • Improved confidence
  • Improved ability to perform the job

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