You can find an introduction to Action Review Meetings in Chapter 20 of Where the Action Is. These resources will help you plan, run, and troubleshoot the specific Action Review Meetings your team needs.
An Action Review Meeting is used by teams to learn from experience and use what they've learned to improve future work.
- What was our plan?
- What did we learn?
- What should we change in our approach going forward?
- Project and Agile Retrospectives
- After Action Reviews and Before Action Reviews (Military)
- Pre-Surgery Meetings (Healthcare)
- Win/Loss Review (Sales)
- Design Critiques, Charettes (Design & Architecture)
Most action review meetings follow a process that includes these steps.
- What? What happened or What are we planning?
- So what? What do we think and feel about this situation?
- Now what? What should we do next?
- Learning: gain insight.
- Develop confidence.
- Generate recommendations for change.
- Process improvement.
- Increased team efficiency.
- Improved operational performance.
- Shared commitment to quality.
- Continuous learning and individual skill improvement.
- Deepened connection to the shared mission and each other.
Meeting Agenda Templates and Guides
|Elise Keith - Teams use this process to review and update their working team agreement. This conversation can be scheduled as a stand-alone meeting or as part of a regular team meeting.|
|Elise Keith - This meeting agenda template helps teams learn from project successes and failures together, and commit to change based on what they learned. Use this template as a starting place when designing your next project retrospective, and adapt the agenda to fit your team.|
Recommended Reading & Resources
- "Etsy’s Debriefing Facilitation Guide for Blameless Postmortems", John Allspaw (2016).
- Agile Retrospectives: Making Good Teams Great. Esther Derby, Diana Larsen (2006).
- Podcast: This is Retrospective Facilitation hosted by Enrico Teotti