What are Fishbone Diagrams?
A fishbone diagram is a visual technique that teams use to organize their thinking and identify causes for a problem. The diagram starts with a process or problem written at the right center of the board, with a long horizontal line and an arrow leading to it. Then, diagonal lines are drawn connecting to the horizontal line, or spine, of the diagram. Each diagonal line represents a possible cause of the problem, or a set of inputs into the process.